handpick’d is responsible for your information. For any question about it, or to use any of your rights below, email info@handpickd.nl.

If you book a designer:

• your email address, to sign you in and keep you up to date, and the language you chose, for the site and our emails to you
• your answers to our questions about the room
• photos of the room and its measurements, and any notes you add
• your comments on the design, what you tick as bought, and any review you leave
• whether and how you paid, and when. Your card or bank details go to Stripe, not to us
• the moment you agreed at checkout that work may start straight away

If you apply or work as a designer:

• what you send in your application: name, email address, portfolio and Instagram links, your training, and a few words about your work
• your profile: the name customers see, your short and long bio, your styles and the rooms and budgets you take on
• your legal name, postal address, KvK number and VAT details, for the invoices we make on your behalf
• the photos in your portfolio. Once we approve them, they can be opened by anyone with the link
• your payouts. Stripe collects your identity and bank details directly

If you join the waiting list: your email address, the language you signed up in, and which of our ads or links brought you to the site, if the link said so. If you answer the three optional questions after signing up, also which room, whether you rent or own your home, and your furniture budget, so we know who is waiting and can get ready for them. To stop automated sign-ups we also keep a scrambled form of the internet (IP) address you signed up from, which cannot be turned back into the address, for 24 hours.

• To run your project and pay your designer. This is what our agreement with you needs.
• To keep our financial records. Dutch law requires this.
• To keep the service safe and to see where people get stuck in the questions, using our own records. This is in our legitimate interest, and it never involves selling or sharing your information.
• To email you when bookings open, if you joined the waiting list, and once straight away to confirm you are on it. You can ask us to stop at any time.
• To see which of our ads and posts bring people to the waiting list. We read it from the name on the link you followed, which sets no cookie. Only if you accept Meta’s cookies (see Cookies) does Meta also learn that your visit came from one of our ads and whether you joined the waiting list, so it can show our ads to people likely to be interested. This is based on your consent, which you can withdraw at any time.

We introduce a designer using simple rules we set ourselves: shared styles, the kind of room, your budget and how busy each designer is. It is a suggestion. You choose whether to book, and you can ask to see someone else.

Your designer sees your answers, your photos and your measurements, and only once you have paid. Your designer never sees your payment details.

We use a small number of companies to run the website. They handle your information only on our instructions:

• Supabase: our database and file storage, where your answers and photos are kept
• Vercel: hosts the website, and counts visits without cookies
• Stripe: takes payments and pays designers
• Resend: sends our emails
• Anthropic: identifies the furniture already standing in your room photos, so your designer can plan around it, and translates what you and your designer write to each other between Dutch and English, so each of you can read it in your own language. Only the words are sent, never who wrote them
• Replicate: builds a 3D model of your room from your photos, for your designer to work in
• fal: makes the two pictures of your room with the new pieces in them, and outlines the furniture in your photos
• Meta (Facebook and Instagram): only if you accept its cookies — which of our public pages you visited and whether you joined the waiting list. A sign-up is told to Meta by your browser and also by our server, with the same details (your IP address, your browser and Meta’s own cookie), so it is not lost if your browser blocks Meta. Never your email address, your room or your answers

We do not sell your information. We share it for advertising only with Meta, only as described above, and only if you accept its cookies.

Some of these companies are based in the United States, so your information may be handled there. Where it leaves the EU, we rely on the safeguards the GDPR allows, such as the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses.

• Room photos, measurements and answers: 12 months after your project is finished, then we delete them.
• Payment and invoice records: 7 years, because Dutch tax law requires it.
• Your account: until you ask us to delete it.
• The waiting list: until bookings open and we have told you, or until you ask us to remove you.
• The scrambled internet address from a sign-up: 24 hours.

We use the cookie that keeps you signed in, one that remembers your answer to our cookie question for six months, and one that remembers the language you chose (English or Dutch) for a year. They are needed for the website to work as you asked, so we do not ask first. We count visits without cookies.

Meta’s cookies are the only ones we ask about. If you accept, Meta places its own cookies (such as _fbp) on our public pages so it can see which of our ads brought you here and whether you joined the waiting list, and show our ads to people likely to be interested. Nothing from Meta loads until you say yes, and the pages where you manage a project, and the designer and admin areas, never load it. You can change your mind at any time with “Cookie settings” at the bottom of every page.

You can ask us to:

• show you the information we hold about you, or send you a copy
• correct it
• delete it, except what the law requires us to keep
• stop using it for a purpose you object to, or limit how we use it

Email info@handpickd.nl. We reply within a month.

If you think we have handled your information wrongly, tell us first and we will put it right. You can also complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens.

If we change how we use your information, we update this page and the date at the top. If a change affects a project you have with us, we email you first.